At House Of Sasi, we work hard to ensure your orders reach you safely and on time. Please read our shipping policy for complete details.
1. Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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During peak seasons, festivals, or sale periods, processing may take extra time.
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You will receive an email/WhatsApp update once your order is processed and shipped.
2. Shipping Timeline
Delivery timelines depend on location:
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Within Karnataka: 2–4 business days
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South India: 3–5 business days
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Rest of India: 4–7 business days
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Remote areas: May take extra time depending on courier availability
These are estimated timelines and may vary due to courier delays, weather, or unexpected circumstances.
3. Shipping Charges
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Shipping charges will be displayed at checkout based on your delivery location.
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Occasionally, we offer Free Shipping during promotions or for minimum order values.
4. Order Tracking
Once your order is shipped, you will receive:
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A tracking link
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Courier partner details
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Shipment ID
You can track your order at any time using the provided link.
5. Address & Delivery Issues
Please ensure your delivery address, phone number, and pin code are correct.
House Of Sasi is not responsible for:
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Wrong address entry
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Failed delivery due to customer unavailability
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Courier delays beyond our control
If a package returns due to incorrect address or failed delivery attempts, re-shipping charges will apply.
6. Damaged Package During Transit
If your package appears damaged or tampered with:
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Do not accept the delivery
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Take a photo/video of the package
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Contact us immediately within 24 hours
We will coordinate with the courier partner and assist you with a replacement.
7. International Shipping
Currently, we do not offer international shipping.
(If you plan to launch later, I can update this section.)
8. Contact Us for Shipping Support
For any shipping-related questions, reach us at:
📧 Email: houseofsasi1811@gmail.com
📞 WhatsApp: 9886031401
We are happy to help!
